By accessing and using NekoTranslate (the "Service"), you confirm that you have read, understood and agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must refrain from using the Service.
The Service provides an online platform that allows you to translate documents using automated machine translation. We may modify, suspend or discontinue any part of the Service at any time without notice.
You may only use the Service for lawful purposes and in accordance with these Terms. You must not upload, transmit or otherwise make available any material that infringes copyrights or other third-party rights.
You are solely responsible for the content you process with the Service and for ensuring that you have all necessary rights. You agree not to interfere with or disrupt the Service, attempt to gain unauthorised access to our systems or use the Service in any manner that could damage, disable or overburden it.
Access to certain features requires a recurring subscription. Payments are processed by our payment provider Paddle. Paddle.com Market Ltd acts as the Merchant of Record for all orders and will appear on your card or bank statement. Paddle also handles VAT/GST calculation, invoicing and first-line billing support.
Subscription fees are charged in advance for the selected billing period and are non-refundable once the 14-day statutory right of withdrawal (cool-off period) has elapsed. Within the first 14 days after an initial purchase, you may request a refund via Paddle support.
The Service is provided "as is". To the maximum extent permitted by law, we disclaim all warranties, express or implied, and shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the Service.
We may suspend or terminate your access immediately if you breach these Terms.
You may cancel your subscription at any time via your account dashboard; cancellation takes effect at the end of the current billing period. No refunds will be provided for fees already paid, except within the first 14 days after an initial purchase as described in Section 4.
We may amend these Terms from time to time by publishing an updated version on the Service. Continued use of the Service after the changes become effective constitutes acceptance of the revised Terms.
These Terms are made available in English and German. The German translation is provided for convenience only. In case of any discrepancy, the English version shall prevail.
If you have any questions regarding these Terms, please contact us at [email protected].
If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force. You may not assign your rights or obligations under these Terms without our prior written consent; we may assign our rights without restriction. Our aggregate liability arising out of or related to the Service will not exceed the greater of (a) EUR 50 or (b) the total amount you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim.
Last updated: 1 September 2025